All tags /
Simply Secure provides design professionals with developmental resources, emphasizing privacy and ethics. We consider use cases, emerging issues, and identify new areas for research
San Franciscans surprised us with positive feelings about data collection by retail apps, which they considered beneficial to their communities.
IoT security needs UX design to appropriately manage complexity. Architecture school teaches how to design for an IoT context with privacy in mind..
Designers are urgently needed to help build products and services people trust. Here’s how design professionals are starting to embrace security.
Building trustworthy technology requires more than technical expertise. Interaction design, service design, brand strategy, and writing are needed.
I’ve been enjoying the videos from AI Now, an exploration of artificial intelligence and ethics hosted by the U.S. White House and NYU’s Information Law Institute. Co-chairs Kate Crawford and Simply Secure co-founder Meredith Whittaker put together a program focused on issues of social inequality, labor, and ethics in artificial... (Read more)
My last post examined the concept of phishing, which is a type of social-engineering attack to con people into divulging private information like passwords or credit card numbers. When you look for advice on how to protect against phishing, most of what you’ll find is tired wisdom such as “check... (Read more)
Last week, I encountered discussions of drones in two unimaginably different contexts: in an academic presentation at USENIX Security 2016 and on the TV comedy Portlandia. As distant genres, they offer different perspectives that have equally important UX implications for privacy preservation.In the opening keynote of USENIX Security, Dr. Jeannette... (Read more)
Web browsers are utility software; they are designed to work for all people. Not only must their features meet the needs of average members of a population, they must also work for people with special needs. As Firefox says on its mobile accessibility features page, the browser has been "designed... (Read more)
Great user experiences are born through the hard work of professionals with a variety of skills. As illustrated by the UX unicorn we've seen before, there's a lot that goes into what we call "design" or "usability".The skills and responsibilities of an effective UX team. Originally published in Building an... (Read more)
Building great software requires understanding what users want and need. If you’re building privacy-preserving software, this includes understanding the privacy threats that your users face. One of the participants in Ame’s NYC study.When Ame set out to talk to people in the New York City neighborhoods of Brownsville and Harlem... (Read more)
On Monday I had the pleasure of speaking at a Workshop on Cryptographic Agility and Interoperability held at the National Academies by the Forum on Cyber Resilience.The assembled group of academics, policy-makers, and practitioners touched on a variety of problems around the practical application of cryptography in production software. The... (Read more)
Chatbots, or conversational programs that simulate interactive human speech patterns, are a hot topic in UX right now. Microsoft CEO Satya Nadella recently claimed that “bots are the new apps”, and that they are the interface of the future for tasks like ordering food and booking transportation. In San Francisco,... (Read more)
For the past two years John Maeda (whose previous roles include Professor at the MIT Media Lab and President of the Rhode Island School of Design) has issued a Design In Tech Report. This influential analysis, which Maeda presents at SXSW and has also been picked up by outlets like... (Read more)
This look at UX design decisions from WhatsApp’s 2016 end-to-end encryption update shares lessons for designers and developers.
Software communicates its values via its user experience (UX) by making some actions easy and others harder. For example, mobile apps can be configured to automatically opt users in to location sharing, and require people to dig through multiple layers of menus to opt out. This design choice reflects the... (Read more)
I really enjoyed my time at the Internet Freedom Festival in Valencia, Spain. I was inspired and humbled to meet so many talented people as part of a global event about internet freedom. From powerful conversations about privilege to UX design jam sessions, it was a great week. With more... (Read more)
This is the first in a short series of posts looking at Facebook's "Privacy Checkup" feature. This installment examines why even privacy advocates who avoid social-media sites should take time to understand it and related user experiences. The next installment will go into depth critiquing the feature itself, taking lessons... (Read more)
The news this week has been full of stories about Apple's resistance to a court order demanding they build a custom backdoor to a phone used by one of the San Bernardino suspects.While I will leave deep analysis of the legal situation to experts of that domain, I believe that... (Read more)
Messaging with friends and colleagues is rewarding – but sharing contact information is awkward. Many people want to preserve their privacy by carefully controlling who gets their contact information, and choose not to broadcast their email address or phone number via a public Facebook or Twitter profile. Instead, they choose... (Read more)
It’s always great to attend security and privacy conferences in person. But in cases where you have to miss an event, online videos of the talks can be a great way to stay current with the ongoing conversation.Art, Design, and The Future of PrivacyAs I promised back in September, the... (Read more)
Last week I went to the O'Reilly Design Conference and enjoyed learning about emerging UX trends. The conference was full of high-quality presentations on UX practice. Here are three of my favorite talks.The Many Minds of the MakerKnight-Mozilla Fellow Livia Labate shared examples of how designers can overcome barriers to... (Read more)
2015 was our first full year in operation, and we’ve come a long way! Looking back at the past twelve months, here are some resources that we’ve found to be particularly useful (or entertaining). Let us know your favorites on Twitter!Ame’s picksThinking back on 2015, I’m really glad to be... (Read more)
Our research on New Yorkers’ use of mobile messaging offers actionable insights into how to design secure communication tools for a mass audience.
It can be hard to communicate about security-related features with users who aren't already security experts. From word choice to the level of detail included, it's easy to overwhelm people with information, leave them scared, or bore them to indifference. For many applications, one major challenge is finding the right... (Read more)
Users of the Facebook iPhone app were recently surprised by a new feature offering to “Add the last link you copied?” into a status update. Many people did not expect to see a complete URL that they had put onto the clipboard from another app, without explicitly involving Facebook. Christian... (Read more)
We prefer to use open-source software as a matter of principle. We believethat putting software code in the open is the best way for the public to buildtrust in it. You might find it curious, then, that we choose to foster communication andcommunity through a tool like Slack, which is... (Read more)
Thinking of design as not only a product but a process can help complex products stay secure as they evolve.
Researchers who want to evaluate software interfaces have a numberof tools at their disposal. One option for identifying obvious andsignificant problems is an expert review, which is often used to catchlow-hanging fruit before performing any kind of user testing. Expertreviews employ usability heuristics,which systematically explorepotential problems with a piece of... (Read more)
This is the third and final installment in the series on Lessons fromArchitecture School: Lessons for IoT Security. You can also read the first and secondinstallments, or download the presentation.Thank you to the audience at Solid Conference forgood questions and lively discussion.Homes Are More Than HousesShop houses are a type... (Read more)