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Bringing the Offline Online: Reviewing the Developer Experience of Awala

Technologies like Awala bridge digital divides and provide opportunities for people to connect safely, even when traditional infrastructure and politics might block their access. As part of the OTF Usability Lab, we performed a heuristic review of Awala and a review of the developer experience. Here we highlight the Developer Experience (DX), where we provided recommendations to make it easier for third-party developers to adopt the technology and suitable use cases.

Recent posts

The Limits to Digital Consent

In partnership with the New Design Congress, our team prepared a new research report examining consent in complex data systems.

Using Design to Overcome Structural Inequities in Peer Review

We take a deeper look at three specific design challenges our team addressed in helping PREreview build a new open source platform that supports a more inclusive, community-oriented form of peer review and publication.

Inverting Power Imbalances in the Peer Review Process with PREreview

For the past two years, we’ve been working with PREreview to promote equity in academic publishing by helping to build a new open source platform that supports a more inclusive, community-oriented form of peer review and publication.

Reflections on the Mozilla Fellowships and Awards Impact Evaluation: Lessons for the Ecosystem

We interviewed 47 people and conducted 3 surveys to complete a 5-year retrospective impact report for the Mozilla Foundation’s Fellowships and Awards programs. You can read the full report here. The evaluation presents an in-depth look into the impact, strengths, and challenges of the Mozilla Fellowships and Awards programming, including recommendations for supporting leadership development in funding digital rights and internet freedom. Three key ecosystem findings: 1) Funding is essential and impactful, 2) Measuring impact is hard, and 3) Community is at the core.

Popular posts

Using Personas in Open-Source Projects

Design is all about making decisions. From a rebrand to a feature specification, from a new product to a new logo, every design change presents you with a fresh set of decisions. Personas are a way to help with those decisions.

A Curated List of GDPR Resources

GDPR is around the corner, and here are our best tips.

Blink and You’ll Miss It: Notifications in an AI World

I’ve been enjoying the videos from AI Now, an exploration of artificial intelligence and ethics hosted by the U.S. White House and NYU’s Information Law Institute. Co-chairs Kate Crawford and Simply Secure co-founder Meredith Whittaker put together a program focused on issues of social inequality, labor, and ethics in artificial intelligence. AI inspiration Looking at the program through a UX design lens, there were abundant design opportunities to make AI systems more effective, transparent, and fair.

Illustrated Quick-start Intro to Wireframing

If you're new to UX design, wireframing is a powerful tool to understand how users experience your software. People with technical backgrounds benefit from wireframing because it forces them to take a step back from their coding mentality. Rather than focusing on the technical architecture, wireframing exposes the user-experience structure: how the user moves from one screen to another. Example wireframes taken from Both show the same content organized with two different structures, but the left wireframe is better because it discloses choices rather than keeping them hidden.