Latest post

SOUPS 2019 Roundup

A roundup of some of the interesting research presented at SOUPS 2019.

Recent posts

Trust & Responsibility 'Tea Time': New video series with World Interaction Design Day exploring design and trust

Trust and Responsibility have been big topics recently. In the lead up to World Interaction Design Day, we'll be helping to make sense of the conversation — sharing some of our understanding, gathering resources, and convening some conversion. Let's start the discussion over some tea.

Trust & User Needs

Meeting users' needs is an authentic way to contribute to developing trust. Eileen and Molly discuss in this episode of Tea Time.

Trust & Transparency

When you're transparent in your communication with users, you're communicating your trustworthiness. Eileen and Molly discuss trust and transparency in this episode of Tea Time.

Trust & Consistency

Consistency in design helps with usability and communicates trustworthiness to users. Eileen and Molly discuss in this episode of Tea Time.

Popular posts

Using Personas in Open-Source Projects

Design is all about making decisions. From a rebrand to a feature specification, from a new product to a new logo, every design change presents you with a fresh set of decisions. Personas are a way to help with those decisions.

A Curated List of GDPR Resources

GDPR is around the corner, and here are our best tips.

Blink and You’ll Miss It: Notifications in an AI World

I’ve been enjoying the videos from AI Now, an exploration of artificial intelligence and ethics hosted by the U.S. White House and NYU’s Information Law... (Read more)

Illustrated Quick-start Intro to Wireframing

If you're new to UX design, wireframing is a powerful tool to understand how users experience your software. People with technical backgrounds benefit from wireframing... (Read more)