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On Trust and Transparency: Perspectives from Luminate's portfolio

In June 2018, Luminate commissioned Simply Secure to conduct human-centered design (HCD) research focused on uncovering grantees’ experiences of the funding process. The report highlights insights, feedback — including anonymized quotes and comments, and recommendations synthesized from 20 interviews + 53 survey responses.

Recent posts

Earning Trust in Sensitive Interviews

Most of the time, honest conversations about sensitive topics happen between people who have known each other a long time, who've worked together, who've built up a foundation of trust. They don't happen when some unknown people cold-email you and ask to make a one-hour appointment with you – right?

Data Handling Best Practices

Doing data handling with privacy and security in mind means spending some time to identify different threats, culminating in a threat model, and coming up with strategies that fit the particular threat model. We’ve compiled some best practices for both risk assessment and security strategies.

Tell us about your experience with investigative journalism tools

We’re working to improve the next generation of data journalism tools – and we need your help.

Creating Patterns for Decentralized Systems

Working in decentralization? Help us map out the common user patterns and challenges.

Popular posts

Using Personas in Open-Source Projects

Design is all about making decisions. From a rebrand to a feature specification, from a new product to a new logo, every design change presents you with a fresh set of decisions. Personas are a way to help with those decisions.

A Curated List of GDPR Resources

GDPR is around the corner, and here are our best tips.

Blink and You’ll Miss It: Notifications in an AI World

I’ve been enjoying the videos from AI Now, an exploration of artificial intelligence and ethics hosted by the U.S. White House and NYU’s Information Law... (Read more)

Illustrated Quick-start Intro to Wireframing

If you're new to UX design, wireframing is a powerful tool to understand how users experience your software. People with technical backgrounds benefit from wireframing... (Read more)