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User Researchers

Delve into best practices for working with people on privacy-preserving technology

Respecting Participants in Privacy-related User Studies

I was in Darmstadt for Privacy and Security Week last week to present Simply Secure's work on ethics in user research at HotPETS. You can check out the paper and slides on GitHub.Resources for ethical researchIn 2015, we did a field study that we named Straight Talk: New Yorkers on... (Read more)

Selecting Research Participants for Privacy and Beyond

A screener is a questionnaire that helps researchers recruit the most appropriate participants for their user study research.Here is an example we used for our mobile messaging study in NYC. Blue Ridge Labs handled the recruiting. Most of this screener's questions are a standard part of how they work with... (Read more)

Users are people too: our talk at Shmoocon

Last week Gus and I gave a talk at Shmoocon in DC. The focus was on helping technologists who don't have experience in human-centered design processes conduct basic research to improve their existing open-source tools. We covered four basic steps that we believe even small or volunteer teams can take:... (Read more)

Some Of Our 2015 Favorites

2015 was our first full year in operation, and we’ve come a long way! Looking back at the past twelve months, here are some resources that we’ve found to be particularly useful (or entertaining). Let us know your favorites on Twitter!Ame’s picksThinking back on 2015, I’m really glad to be... (Read more)

Usability and Security: Not Binary Properties

People who think about computer security for a living sometimescringe when they read about the subject in the popular press.Security is a complex and nuanced topic, and it’s easy to makeassertions that don’t hold up to careful scrutiny. One basic-but-unintuitive principle is that security is not abinary property: in the... (Read more)

Empathy In The Real World

As a practitioner of Human-Centered Design, empathy is a core skill in the work I do. InNo Flex Zone: Empathy DrivenDevelopment, Duretti Hirpa writes about how empathy can be a competitive advantage.“We build software for all kinds of people, and empathy helps us to connect to these disparate audiences. We... (Read more)

Kids’ Online Privacy: SOUPS Conference Keynote

Last week I went to the SOUPS conference in Ottawa. As a first-time attendee,it was a good opportunity to connect with some members of the academic usable-security community. One of thehighlights was keynote speaker Valerie Steeves.Steeves, sharing findings from her Young Canadians in aWired World research, reported results of an... (Read more)