A Guide to Gathering Feedback

A human-centered approach to software means a lot of qualitative research – that’s research that focuses on small-scale, in-person feedback-gathering. While bigger companies have entire departments that do product design and market research, it can be difficult for smaller, distributed teams on a budget to get user feedback. (Difficult, but not impossible: we interviewed Tails about their formative testing practices, for example.)

To that end, Simply Secure created a generic guide to a roughly 1-hour session to gather feedback on your mobile or web app. Individuals and teams can use this to test copy, visuals, and new designs. It’s easy to imagine running a session like this at conferences or meetups where your main audience convenes.

PDF version

Markdown version

Questions, comments, pull requests? Write us at contact@simplysecure.org!

Related

Using Personas in Open-Source Projects

Design is all about making decisions. From a rebrand to a feature specification, from a new product to a new logo, every design change presents you with a fresh set of decisions. Personas are a way to help with those decisions.

High-Risk User Research

These are additional considerations for conducting user research involving high-risk participants. From our video series, Design Spots.

Safeguarding Research Participants With A Bill Of Rights

In this installment of our series on resources for field research, we discuss the participant's bill of rights. Additional resources include screeners and model releases... (Read more)