Chatbots, or conversational programs that simulate interactive human speech patterns, are a hot topic in UX right now. Microsoft CEO Satya Nadella recently claimed that “bots are the new apps”, and that they are the interface of the future for tasks like ordering food and booking transportation. In San Francisco,... (Read more)
For the past two years John Maeda (whose previous roles include Professor at the MIT Media Lab and President of the Rhode Island School of Design) has issued a Design In Tech Report. This influential analysis, which Maeda presents at SXSW and has also been picked up by outlets like... (Read more)
When you're putting your heart and soul into designing, building, or improving a piece of software, tuning in to feedback from users can sometimes get you down.Imagine waking up one morning and finding your project is being mentioned on Twitter in a slew of messages like these:Thanks Snapchat. Your app... (Read more)
Simply Secure focuses its collaborative efforts on open-source, privacy-preserving software projects. In my conversations with designers, developers, and end users, I'm often struck by a divergence in their understanding of what "openness" means in software. For example, last December during a user study, participants reading app store descriptions of secure... (Read more)
This look at UX design decisions from WhatsApp’s 2016 end-to-end encryption update shares lessons for designers and developers.