Onboarding New Users


Resources

Explain your tool

Simply Secure’s value proposition generator

Onboarding process

Laws of UX
UI Patterns

Language and visuals

A Web for Everyone: Designing Accessible Experiences (Sarah Horton & Whitney Quesenbery, 2014) Why Style Guides Styleguides.io

Information architecture

Information Architecture: For the Web and Beyond
Improving your Documentation IA

Credits

with Eileen Wagner, Vincent Ahrend
Produced by Eileen Wagner, Ben Mergelsberg, Molly Wilson
Directed by Ben Mergelsberg
Camera assistent: Luciana Damiao
Art: Molly Wilson
Music: “Downtown” by bensound.com
Filmed at Stattlab and Wrangelfilm
Supported by Open Technology Fund
Special thanks to Scout Brody, Maya Wagoner, Brett Gaylor
Simply Secure CC-BY (Georgia Bullen, Ame Elliott, Eileen Wagner, Molly Wilson)

Related

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Through UX changes, we helped guide Mailvelope users through the headaches of key management.

Goodbye 2020, Hello 2021

2020 was certainly different and harder than we all anticipated. Despite the challenges that 2020 brought, the team at Simply Secure did some amazing work, while also taking time to reflect and grow. We couldn’t have done this without support, collaboration, and solidarity from our community.

Onboarding New Users

A complex tool can be hard to understand for new users. Here are four tips around designing for their specific needs. From our video series, Design Spots.