Onboarding New Users


Resources

Explain your tool

Simply Secure’s value proposition generator

Onboarding process

Laws of UX
UI Patterns

Language and visuals

A Web for Everyone: Designing Accessible Experiences (Sarah Horton & Whitney Quesenbery, 2014) Why Style Guides Styleguides.io

Information architecture

Information Architecture: For the Web and Beyond
Improving your Documentation IA

Credits

with Eileen Wagner, Vincent Ahrend
Produced by Eileen Wagner, Ben Mergelsberg, Molly Wilson
Directed by Ben Mergelsberg
Camera assistent: Luciana Damiao
Art: Molly Wilson
Music: “Downtown” by bensound.com
Filmed at Stattlab and Wrangelfilm
Supported by Open Technology Fund
Special thanks to Scout Brody, Maya Wagoner, Brett Gaylor
Simply Secure CC-BY (Georgia Bullen, Ame Elliott, Eileen Wagner, Molly Wilson)

Related

How to improve the UX of your documentation

A quick card sorting exercise to improve the information architecture of your documentation.

Quick Tool Feedback

Designing alongside your users will make your tools respond best to their needs. We'll show you how to get instant input from your users. From our video series, Design Spots.

High-Risk User Research

These are additional considerations for conducting user research involving high-risk participants. From our video series, Design Spots.