High-Risk User Research


Resources

Background and Principles

Books and Academic Publications
Little Book of Design Research Ethics (IDEO, 2016)
Forum Qualitative Sozialforschung (FQS) Quarterly, Special Issue on Research Ethics in Qualitative Research (2018, 19:3)

News
Arthur, Charles. Facebook emotion study breached ethical guidelines, researchers say. The Guardian, 30 June 2014.

Websites
Conducting Ethical User Research (Ditte Mortensen)
UXPA Code of Professional Conduct

Tools and Methods

Websites
Responsible Data

Forms and Templates
UX Checklist GitHub/Google Slide
Simply Secure’s participant bill of rights
Simply Secure’s participant release form

Credits

with Molly Wilson, Cade Diehm
Produced by Eileen Wagner, Ben Mergelsberg, Molly Wilson
Directed by Ben Mergelsberg
Camera assistent: Luciana Damiao
Art: Molly Wilson
Music: “Downtown” by bensound.com
Filmed at Stattlab and Wrangelfilm
Supported by Open Technology Fund
Special thanks to Scout Brody, Maya Wagoner, Brett Gaylor
Simply Secure CC-BY (Georgia Bullen, Ame Elliott, Eileen Wagner, Molly Wilson)

Related

Users are people too: our talk at Shmoocon

Last week Gus and I gave a talk at Shmoocon in DC. The focus was on helping technologists who don't have experience in human-centered design processes conduct basic research to improve their existing open-source tools. We covered four basic steps that we believe even small or volunteer teams can take: Agree on your target users Do an expert review of your UX to identify (& fix) low-hanging fruit Interview real users Build a model of your users and their needs Smooth the path for user feedback Iterate until you get it right Overall the talk was well received, with a few choice quotes making their way onto Twitter.

Data Handling Best Practices

Doing data handling with privacy and security in mind means spending some time to identify different threats, culminating in a threat model, and coming up with strategies that fit the particular threat model. We’ve compiled some best practices for both risk assessment and security strategies.

Contracting Creatives, in Brief

Your team has reached the stage where you need to hire a professional designer. Maybe you want to finally get a great-looking logo, make a website that doesn't look like it was designed in 1996, or create a really compelling video for your Kickstarter campaign. In any case, you know that it might be tricky to express what you're looking for – especially if you come from a technical background and aren't used to dealing with folks who work in pixels.