Human-centered Design, Where to Start?


Resources

Design Mindset

Books
The Design of Everyday Things (Don Norman, 1998)
Books by Keri Smith, including “How to be an Explorer of the World”
Thoughtless Acts? (Jane Fulton Suri, 2005)
Mismatch: How Inclusion Shapes Design (Kat Holmes, 2018)

Podcasts
99% Invisible
Design Matters
Wireframe
More Suggestions from UX Collective

Websites
The 8 Golden Rules of Usability
UX for Beginners

Design Methods

Books
101 Design Methods
Universal Methods of Design

Websites
Design Kit by ideo.org
Design methods by usability.gov
Universal Usability
Simply Secure’s ‘User Experience Self-Education Resources’

Credits

with Molly Wilson, Emma Callahan, Ana Sol Alvarez
Produced by Eileen Wagner, Ben Mergelsberg, Molly Wilson
Directed by Ben Mergelsberg
Camera assistent: Luciana Damiao
Art: Molly Wilson
Music: “Downtown” by bensound.com
Filmed at Stattlab and Wrangelfilm
Supported by Open Technology Fund
Special thanks to Scout Brody, Maya Wagoner, Brett Gaylor
Simply Secure CC-BY (Georgia Bullen, Ame Elliott, Eileen Wagner, Molly Wilson)

Related

Introducing USER: Usable Software Ecosystem Research

Supported by the Sloan Foundation, we introduce USER, a research initiative that explores how open source scientific and research software teams understand, consider, and undertake usability and design opportunities in their projects. As part of our active work on this project, we are openly sharing our progress along the way in a series of blog posts.

Human-centered Design, Where to Start?

Instead of learning methods and tools, you can start by developing a design mindset. From our video series, Design Spots.

Keeping Everyone Safe: Quick, User-oriented Problem-solving with Mapeo

This fall, we had the pleasure of working with Digital Democracy on their application, Mapeo. Mapeo is a mobile and desktop app that enables indigenous communities to map their lands, sites, and resources, as well as record and monitor environmental and legal abuses by corporations and the state. The app is used by communities around the world, and due to the sensitive nature of the data being recorded, contributing to Mapeo can be high-risk for users. Our design challenge focused on user safety: how to protect end users in the likely event that a community mapper’s phone is lost, seized, damaged, or stolen.