Human-centered Design, Where to Start?


Resources

Design Mindset

Books
The Design of Everyday Things (Don Norman, 1998)
Books by Keri Smith, including “How to be an Explorer of the World”
Thoughtless Acts? (Jane Fulton Suri, 2005)
Mismatch: How Inclusion Shapes Design (Kat Holmes, 2018)

Podcasts
99% Invisible
Design Matters
Wireframe
More Suggestions from UX Collective

Websites
The 8 Golden Rules of Usability
UX for Beginners

Design Methods

Books
101 Design Methods
Universal Methods of Design

Websites
Design Kit by ideo.org
Design methods by usability.gov
Universal Usability
Simply Secure’s ‘User Experience Self-Education Resources’

Credits

with Molly Wilson, Emma Callahan, Ana Sol Alvarez
Produced by Eileen Wagner, Ben Mergelsberg, Molly Wilson
Directed by Ben Mergelsberg
Camera assistent: Luciana Damiao
Art: Molly Wilson
Music: “Downtown” by bensound.com
Filmed at Stattlab and Wrangelfilm
Supported by Open Technology Fund
Special thanks to Scout Brody, Maya Wagoner, Brett Gaylor
Simply Secure CC-BY (Georgia Bullen, Ame Elliott, Eileen Wagner, Molly Wilson)

Related

Hey, Whose Keys Are These?

Through UX changes, we helped guide Mailvelope users through the headaches of key management.

Onboarding New Users

A complex tool can be hard to understand for new users. Here are four tips around designing for their specific needs. From our video series, Design Spots.

Announcing our 2019 Underexposed Design Fellows

Today we are announcing our fellows for our very first Underexposed Design Residency.