Human-centered Design, Where to Start?


Resources

Design Mindset

Books
The Design of Everyday Things (Don Norman, 1998)
Books by Keri Smith, including “How to be an Explorer of the World”
Thoughtless Acts? (Jane Fulton Suri, 2005)
Mismatch: How Inclusion Shapes Design (Kat Holmes, 2018)

Podcasts
99% Invisible
Design Matters
Wireframe
More Suggestions from UX Collective

Websites
The 8 Golden Rules of Usability
UX for Beginners

Design Methods

Books
101 Design Methods
Universal Methods of Design

Websites
Design Kit by ideo.org
Design methods by usability.gov
Universal Usability
Simply Secure’s ‘User Experience Self-Education Resources’

Credits

with Molly Wilson, Emma Callahan, Ana Sol Alvarez
Produced by Eileen Wagner, Ben Mergelsberg, Molly Wilson
Directed by Ben Mergelsberg
Camera assistent: Luciana Damiao
Art: Molly Wilson
Music: “Downtown” by bensound.com
Filmed at Stattlab and Wrangelfilm
Supported by Open Technology Fund
Special thanks to Scout Brody, Maya Wagoner, Brett Gaylor
Simply Secure CC-BY (Georgia Bullen, Ame Elliott, Eileen Wagner, Molly Wilson)

Related

Trust & User Needs

Meeting users' needs is an authentic way to contribute to developing trust. Eileen and Molly discuss in this episode of Tea Time.

High-Risk User Research

These are additional considerations for conducting user research involving high-risk participants. From our video series, Design Spots.

Quick Tool Feedback

Designing alongside your users will make your tools respond best to their needs. We'll show you how to get instant input from your users. From our video series, Design Spots.